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Please note that we aim to respond to your message within 24 hours, however during busy period and holidays it may take longer.

No e-mails from Ohanaware? please check your "Junk" or "Spam" folder. Hotmail user? please use a different e-mail.

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 Please double check your e-mail if you want us to reply.
How can we help
Please enter your Order Reference below, this will help us to find the right order.

Have you checked the FAQs?

If not, then Click here to find the FAQs. The answer to your question might be there already, if it is, you don't have to wait.

Reporting a problem

Select "E-mail Support..." from the "Help" menu within the product (if it's available).
Other Reason:

The simplest way to enter a serial number

  • Copy the serial number from the receipt e-mail. Make sure that you copy the full number and watch out for leading and trailing spaces.
  • Select "Buy Now & Activate" from the Product menu (if it's Fun Greetings Deluxe, the menu is called "Fun Greetings Deluxe", "HDRtist Pro" menu is "HDRtist Pro").
  • The serial number should be auto entered in for you, then click on the "Activate" button.
  • Enjoy your Ohanaware product.
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