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Contact Ohanaware

Please note that we aim to respond to your message within 24 hours, however during busy period and holidays it may take longer.

No e-mails from Ohanaware? please check your "Junk" or "Spam" folder. Hotmail user? please use a different e-mail.

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 Please double check your e-mail if you want us to reply.
How can we help
Please enter your Order Reference below, this will help us to find the right order.

Have you checked the FAQs?

If not, then Click here to find the FAQs. The answer to your question might be there already, if it is, you don't have to wait.

Reporting a problem

Select "E-mail Support..." from the "Help" menu within the product (if it's available).

The simplest way to enter a serial number

If your serial number starts with the product name i.e. "appWrapper://", then you should be able to click the serial number to activate it.

  1. Copy the serial number from the receipt e-mail. Make sure that you copy the full number and watch out for leading and trailing spaces.
  2. Select "Buy Now & Activate" from the Product menu (if it's Fun Greetings Deluxe, the menu is called "Fun Greetings Deluxe", "HDRtist Pro" menu is "HDRtist Pro").
  3. The serial number should be auto entered in for you, then click on the "Activate" button.
  4. Enjoy your Ohanaware product.
With

If you're trying to run Funtastic Photos on Yosemite, please update.

App Store customers, use the App Store application to update.

Purchased elsewhere than the Mac App Store, download the update from the following link. Funtastic Photos.zip

My Mac is a GB of memory.
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